No, these are considered “remote learning days,” which the governor has proclaimed do not need to be made up.
We are so grateful to families who have stepped up with this offer to help their neighbors. Please consider the following support opportunities, which have been identified by our partners as having a large impact on our community:
Questions below have been added or updated on March 19, 2020
Q. What does “Act of God” mean as it relates to this school closure?
The Illinois State Board of Education has designated March 17-March 30 as “Act of God” days. While at this time the state’s “Act of God” designation for these missed days means that this work is not required for students, we nonetheless want to support and encourage our students to keep engaging in educational activities via our remote learning plan.
Q. Are teachers required to teach during “Act of God” days?
While the state isn’t mandating it, Geneva 304 administrators and teachers have collaborated and are moving forward together with our remote learning plan for daily touchpoints beginning Monday, March 23.
Q. Do these days need to be made up?
The Illinois State Board of Education has said that the "Act of God" days that we are out of school related to the current situation do not have to be made up at the end of the school year.
Questions below have been added or updated on March 18, 2020
Q. Will students be “required” to complete all of the continuing learning opportunities that are shared?
We are looking to the Illinois State Board of Education for this guidance. Current language from ISBE (3/17/20) reads: “ISBE recommends that any student work completed during the mandated statewide school closure not count toward student grades or otherwise impact a students’ academic standing. However, as we do not yet know the full extent of the closure and want to minimize any negative effects on students, schools may allow student work to count during the closure ONLY to increase a student’s academic standing.”
Q. How are decisions about school-sponsored athletics being determined?
IHSA has developed a webpage regarding this topic. Please visit this page for the latest updates.
Questions below have been added or updated on March 17, 2020
Q. What if I am not getting district, school or teacher emails?
Please make sure your email address is up to date in Home Access Center at this link.
If you are a community member, you can also sign up for 304 Connects email messages from the district at this link.
The District also posts every community message to its website, and the archive of all 304 Connects messages to the community can be found at this link.
Q. What if the links on the PowerPoint that were sent by my child's teacher are not working?
Please reach out to your child’s teacher directly.
Q. I am having trouble connecting my child's device to our home WIFI network, I have tried the districts troubleshooting website, but still cannot connect.
If the 1:1 Troubleshooting Guide does not help to resolve the issue, the following options are available during this time:
Please note that technical support is limited as our support team is prioritizing critical issues.
Q. Are there area resources beyond the school district where families in need can find additional supports?
Yes. Below is a list of local area food pantries which may be an additional support for families. (*) It is recommended to call ahead - hours and days may change.
Salvation Army, St. Charles
1710 South 7th Ave. St. Charles
(*)Pantry Hours Mon to Fri 8:30 am to 3:30 pm
Chapel Street Church Shepherds Heart Food Pantry
2300 South Street Geneva
(*)Pantry Hours Tuesday noon to 2 pm
Wednesday 9 to 11 am
Thursday 9 to 11 am & 5 to 7pm
Can visit twice a month (every other week)
** Batavia Interfaith Food Pantry
100 Flinn Street Batavia
(*)Pantry Hours Tuesday 1 to 3 pm Wednesday & Thursday evening from 6:30 pm to 7:30 pm
Friday 10 am to noon
** Open only to Residents of Batavia & Batavia Township
Questions below have been added or updated on March 16, 2020
is the plan for district events and activities?
time frame, all district events and activities are also postponed or canceled.
More information will be communicated when possible.
can I find reliable resources about COVID-19?
to these reliable sources: Illinois Department of Public Health, Kane County Health Department, and Centers for
We realize there is a lot of information on this
topic, and it can be overwhelming to navigate. For this reason, we have curated
information on our website for families, and we are working to update it as
more information is provided: https://www.geneva304.org/COVID19-Resources.aspx
still have questions about COVID-19. Who can I contact?
The IDPH is prepared to answer your questions
about COVID-19: call the hotline at (800) 889-3931 or email [email protected].
my child have access to a school-issued device?
grades 3-12 were asked to take their devices home on Friday, March 13, 2020.
grades K-2, or those that were absent or unable to take home their device, may
use a personal computer or other Internet-connected device to receive
information regarding learning opportunities.
Q. What if I don’t have Office installed on my personal computer?
parent/guardian of a student enrolled in Geneva CUSD 304 schools, you eligible to install Office on up to 5 personal PCs or Macs at no cost. Now is a great time to
take advantage of this benefit to ensure that your personal PCs or Macs have
the software students need to support learning and communication!
if I or my student does not know their Microsoft Office 365 account
regarding Office 365 accounts will be sent by email to the parents of K-2
students. Students in grades 3-12 should be familiar with their school-issued
Office 365 username and password. If you need help, please contact technical
Q. What if we don’t have Internet access at home?
There are a
few opportunities for families or staff that do not have Internet access at
home to get online.
1. Many local businesses offer free
wireless Internet access to customers. While these businesses remain open to
the public, students, parents, or staff may be able to access the Internet.
2. Comcast has recently announced several changes in response to COVID-19.
For details, review Comcast’s COVID-19 information page.
a. Low-income families may qualify for
their Internet Essentials program. It was recently announced that they are
offering 60 days of FREE access to qualifying families. This service is
normally $9.95 per month.
b. A map of Xfinity WiFi locations is
located here: https://wifi.xfinity.com/
other Internet and cellular service providers are also announcing changes in
response to COVID-19. Parents and staff should check with their current
providers to determine specific provisions that apply to their service.
Q. Is Internet access filtered for devices when
they are away from school?
students are using school-issued laptops. These laptops have special software
configured to support filtering when students are not at school. This allows the same rules that apply to
students at school to also apply at home. To learn more about this and other
Internet Safety practices, please review the Internet Safety & Security resources page.
resources are available for families who need child-care support?
recognizes the challenges related to child-care during our district closure,
but we are unable to offer child-care support in our schools.
resources are available for students and their families who need additional
Kane County residents can dial 2-1-1 and get connected to LIVE human services specialists who are ready to discuss your needs or concerns and connect you to local and state resources. This includes food, shelter, help with aging parents, domestic abuse and much more. This also includes the most accurate and up-to-date information regarding COVID-19 from our country’s most trusted and reliable experts. Calls are free, confidential, and phone lines are open 24 hours a day, 7 days a week. Help is available in more than 150 languages.
Q. How does this affect summer school and other summer programs?
are evaluating what this may mean for summer school, extended school
year learning and other summer programs and will communicate information
once further guidance is received and decisions are made.